Terms of Service for ContentMatch Discord Bot
Last Updated: July 19, 2024
1. Acceptance of Terms
By using the ContentMatch Discord Bot (“the Bot”), you agree to be bound by these Terms of Service (“Terms”). If you disagree with any part of these Terms, you may not use our Bot.
2. Description of Service
ContentMatch is a Discord bot designed to help content creators share and engage with content across platforms including YouTube, Instagram, TikTok, and Twitch.
3. User Eligibility
You must be at least 13 years old to use the Bot. By using the Bot, you represent that you meet this age requirement.
4. User Conduct
Users agree to:
- Comply with these Terms and Discord’s Terms of Service
- Use the Bot only for lawful purposes
- Respect the rights of other users
- Not engage in spamming or abusive behavior
- Not attempt to manipulate the Bot’s systems or data
5. Content Sharing
Users are responsible for the content they share through the Bot. Prohibited content includes but is not limited to:
- Illegal or explicit material
- Content that violates intellectual property rights
- Malicious software or links
6. Engagement System
Server administrators may set engagement requirements for posting content. Users agree to abide by these server-specific rules.
7. Premium Features
We offer premium features for a fee. Payment terms and feature details are provided at the point of purchase. We reserve the right to change premium features with notice to subscribers.
8. Termination
We reserve the right to terminate or suspend access to our Bot without prior notice for violations of these Terms or for any other reason.
9. Privacy and Data Handling
Our collection and use of personal information in connection with the Bot is described in our Privacy Policy.
10. Limitations of Liability
The Bot is provided “as is” without warranties of any kind. We are not liable for any damages arising from the use of the Bot.
11. Indemnification
You agree to indemnify and hold harmless ContentMatch and its affiliates from any claims resulting from your use of the Bot.
12. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of significant changes through the Bot or Discord announcements.
13. Intellectual Property
All rights, title, and interest in and to the Bot are and will remain the exclusive property of ContentMatch.
14. Dispute Resolution
Any disputes arising from the use of the Bot should be directed to our support team at support@contentmatch.io. We will make good-faith efforts to resolve any issues promptly and fairly.
15. Service Availability
We strive to maintain 99.99% uptime for the Bot. Users will be notified of any scheduled maintenance or updates that may affect service availability.
16. Refunds and Cancellations
Refunds for premium features are available under the following conditions:
- Within 48 hours of initial purchase for any reason
- If the Bot’s uptime falls below 90% in any given month
To cancel a subscription, users must do so through the designated cancellation process. No refunds will be issued for cancellations made after the initial 48-hour period, except as noted above.
17. Appeals Process
Users who have been banned or restricted from using the Bot may appeal the decision by sending an email to support@contentmatch.io with the subject line “BAN APPEAL”. Each appeal will be reviewed on a case-by-case basis.
18. Account and Subscription Transfers
The sale or transfer of user accounts or premium subscriptions is strictly prohibited without express written permission from ContentMatch. Any unauthorized transfers may result in immediate termination of the account and associated services.
19. Governing Law
These Terms shall be governed by the laws of [Your Jurisdiction], without regard to its conflict of law provisions.
20. Contact
For any questions regarding these Terms, please contact us at support@contentmatch.io.
To find out more about ContentMatch and its suite of products, please visit our Knowledge panel and Support Center using this link: ContentMatch Support.
By using the ContentMatch Discord Bot, you acknowledge that you have read and understood these Terms and agree to be bound by them.