Privacy Policy for ContentMatch Discord Bot
Last updated: July 19, 2024
1. Introduction
This Privacy Policy explains how ContentMatch (“we”, “us”, or “our”) collects, uses, and protects your personal information when you use our ContentMatch Discord Bot (the “Bot”). By using the Bot, you agree to the collection and use of information as described in this policy.
2. Information We Collect
When you use the Bot, we collect:
- Discord user data (e.g., user ID, username, avatar)
- Content links you post through the Bot (YouTube, Instagram, TikTok, Twitch)
- Engagement data
- Server configuration settings (for administrators)
- Usage statistics
3. How We Use Your Information
We use this data to:
- Operate the Bot and provide its features
- Manage user accounts and content
- Facilitate content sharing and engagement
- Implement server-specific rules and configurations
- Improve Bot functionality and user experience
- Generate analytics for server administrators
4. Data Sharing
We may share data with:
- Discord, as necessary for Bot operation
- Other Bot users, as part of content sharing features
- Third-party service providers assisting in Bot operations
We do not sell your personal information.
5. Engagement System
The engagement requirements for posting content are set by individual server administrators. These requirements may vary from server to server.
6. Collaboration Feature
Our “match” feature helps users connect with others looking to grow their channels. Limited profile information is shared during this process.
7. Premium Features
We offer a premium membership tier with additional features. Payment processing is handled securely by third-party providers.
8. Notifications
Notifications are sent via Discord DMs and are also available on the user dashboard. You can manage your notification preferences in the app settings.
9. Data Retention and Deletion
We retain your data for 30 days after you leave a server or request deletion. After this period, your data is permanently deleted from our systems.
10. Automated Decision Making
We employ automated systems to monitor content for profanity and compliance with our terms of service. Users may be automatically banned for violations on our official ContentMatch Discord server or other servers using our Bot.
11. Data Breaches
In the event of a data breach, we will take immediate steps to address the issue. Users will be notified within 30 days of discovering the breach.
12. User Rights and Controls
You have the right to:
- Access your personal information
- Request corrections to your data
- Manage your notification preferences
- Request data deletion
13. Security
We implement appropriate measures to protect your information, but no method of transmission over the Internet is 100% secure.
14. Changes to This Policy
We may update this policy periodically. We’ll notify users of significant changes through the Bot or Discord server announcements.
15. Data Protection Officer
For data protection inquiries, contact our data protection team at:
Email: support@contentmatch.io
16. Age Restriction
The Bot is not intended for users under 13. We do not knowingly collect data from children under 13.
17. International Data Transfers
Your data may be processed in countries other than your own. By using the Bot, you consent to these transfers.
18. Multi-Server Usage
If you use our Bot across multiple Discord servers, your data is handled separately for each server, but your account information remains consistent.
19. Contact Us
For general questions or concerns about this policy or your data, please contact us at:
Email: support@contentmatch.io
For detailed information on ContentMatch and its product offerings, visit our Knowledge panel and Support Center here: ContentMatch Support.
By using our ContentMatch Discord Bot, you consent to this Privacy Policy and agree to its terms.